Returns & Exchanges Policy

At FoodFinder4U, we want you to be satisfied with your purchase.

Eligible Returns

Items can be returned or exchanged if:

• Received damaged or defective
• Incorrect item delivered
• Item significantly different from description

Non-Returnable Items

• Perishable goods (fresh food, farm produce)
• Opened or used items
• Personal care products
• Items damaged after delivery

Return Timeframe

• Requests must be made within 48 hours of delivery

Return Process

1. Contact customer support via app, email, or phone
2. Provide proof (images/videos)
3. Our team will review and arrange pickup or replacement

Refunds

• Approved refunds are processed within 5–10 business days
• Refunds may be issued via original payment method or wallet credit

Exchanges

• Exchanges are subject to item availability

Contact Us

For returns and exchanges, please contact us:

• Email: contact@foodfinder4u.com
• Phone: +233 247 635 008