Shipping Policy

At FoodFinder4U, we are committed to delivering your orders quickly, safely, and efficiently across Ghana.

Delivery Locations

We currently deliver to major cities and regions across Ghana, including:

• Accra
• Kumasi
• Takoradi
• Tema
• And surrounding areas

Delivery availability may vary depending on your exact location.

Delivery Timeframes

• Same-Day Delivery: Available for selected locations and products (mainly groceries and pharmacy items)
• Standard Delivery: 1 to 3 business days
• Remote Areas: 2 to 5 business days

Orders placed after cut-off hours or during weekends or public holidays will be processed the next working day.

Shipping Fees

Shipping costs are calculated based on:

• Delivery location
• Order size and weight
• Product category

You will see the exact shipping fee at checkout before confirming your order.

Order Processing

• Orders are processed within 24 hours
• You will receive a confirmation via SMS or email
• Tracking details will be provided once your order is dispatched

Order Tracking

You can track your order through:

• Your FoodFinder4U account dashboard
• SMS or email updates
• Customer support assistance

Delivery Restrictions

• We currently do not deliver outside Ghana
• Orders with incomplete or unverifiable addresses may be delayed or canceled

Missed Deliveries

If you are unavailable at the time of delivery:

• Our delivery team will attempt to contact you
• A second delivery attempt may be scheduled
• Additional charges may apply for repeated attempts

Multiple Category Deliveries

If your order includes items from different categories (for example groceries, electronics, or pharmacy):

• Items may be delivered separately
• Delivery times may vary depending on the category

Cash on Delivery

• Available in selected locations
• Please ensure you have the exact amount ready at the time of delivery

Delivery Delays

While we aim for timely delivery, delays may occur due to:

• Weather conditions
• High order volumes
• Traffic or logistical issues

We will keep you informed in such situations.

Contact Us

For shipping-related inquiries, please contact our support team:

• Email: support@foodfinder4u.com
• Phone: +233 247 635 008