Privacy Policy

At FoodFinder4U, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, delivery address
• Account Information: Login details and account preferences
• Payment Information: Mobile Money details, transaction records (we do not store full payment credentials)
• Order Information: Products purchased, order history, delivery details
• Technical Data: IP address, device type, browser information, usage data

How We Use Your Information

• To process and deliver your orders
• To communicate order updates and support responses
• To improve our website, services, and user experience
• To detect and prevent fraud or unauthorized activity
• To send promotional offers (only if you opt in)

Sharing Your Information

We may share your information with:

• Delivery partners to fulfill your orders
• Payment providers (such as Mobile Money services) to process transactions
• Service providers that help us operate our platform

We do not sell or rent your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic.

Your Rights

You have the right to:

• Access and review your personal data
• Request corrections or updates
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

• Email: support@foodfinder4u.com
• Phone: +233 247 635 008